Think about the last time you experienced ineffective communication with another person – someone you work with, a parent, a friend, or another member of your family. Describe the incident and then answer these questions:
- Why was your communication ineffective in this incident?
- What stages of the communication process were particularly problematic (encoding, transmission, decoding, etc.)?
- Describe any filtering or information distortion that occurred.
- How could you have handled the situation differently so that communication would have been effective?
