“The Goal” Report:
After reading “The Goal,” please submit a 2-3 page write-up (11 pt, 1.5 line spacing, 1 inch margins on each side, always cite) with answers to the following questions:

What is the goal?

Which two plant areas were the original bottlenecks?  What were the other constraints that emerged?

What efforts were made to increase flow through the bottlenecks?

Explain how the emphasis on cost efficiencies contributed to the plant’s problems.

If you were Alex and had covered the concepts that you did this term, what would you have done differently?

How does “The Goal” define a bottleneck resource? Develop your own simple example of a bottleneck to demonstrate. (Not the examples from the book, not artificial examples!)
Example: During the 20-30 minute period before the beginning of classes at Baruch, there are long lines that form in front of the elevators at NVC. This is an indication that elevators become the bottlenecks in the process that transports students from the ground floor to the floors where the classrooms are.


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