1ExaminationExaminationTraining ConceptsEXAMINATION NUMBER:41277400Complete the following exam by answering the questions andcompiling your answers into a word-processing document. Whenyou’re ready to submit your answers, refer to the instructions atthe end of this exam booklet.
Part A:
Answer each of the following questions in one or twoparagraphs. Each answer is worth 15 points.
1. List and define the four types of training objectives, and give an example of each. Your examples must include theobjective’s desired outcome, conditions, and standards.
2. Pete is the vice president of manufacturing for WoodcaseFine Cabinetry. He wants to use reinforcement theory to motivate his production managers. Define reinforcementtheoryand give examples of how he can use positive reinforcement, negative reinforcement, punishment, andextinction to motivate his production managers.
3. Using the steps of the job instruction technique, describehow you would train a new employee to operate a cash register. 4. Describe the types of information that would be collectedduring an organizational analysis, an operational analysis, and a person analysis.
Training Concepts
Part B:
Answer each of the following questions in one to foursentences. Each answer is worth 4 points.
1. What kind of things should be considered when you’redesigning a training room?
2. What is the difference between the cognitive method of training and the behavioral method of training?
3. What are the three types of losses an organization can incurif it fails to have a diversity training program or a diverseworkforce?
4. Define declarative knowledge and procedural knowledge, andgive an example of each.
5. List and define the three types of analysis that occur duringthe training needs analysis.
6. Describe how training is considered an open system.
7. Define positive transfer,and discuss why it’s important that it occurs.
8. What is the difference between programmed instruction andintelligent tutoring systems?
9. What is the purpose of succession planning?
10. What is the difference between a proactive strategy and areactive strategy?
