Read a case study and answer the following questions:

1. What are the main contributors (causes) of the crisis at ChassisCo’s Athens plant in late 2004 (14 months after SOP)?

ChassisCo responsibility?
Toyota’s responsibility?

2. Considering these causes:

What are ChassisCo’s options for resolving the crisis?
What would you do if you were in charge?

3. Considering these causes:

What are Toyota’s options for resolving the crisis?
What would you do if you were in charge?