Description
W. Edwards Deming is considered one of the fathers of the modern quality movement. His 14 points serve as a visual reminder of the critical elements of continuous improvement:
Identify five points that you believe are most important to your organization.
Explain why you have chosen each of those five points.
What organizational barriers must be overcome?
How would you address the barriers and what might the expected results be?
The 14 Points
Create a constant purpose toward improvement. Plan for quality in the long term. …
Adopt the new philosophy. …
Stop depending on inspections. …
Use a single supplier for any one item. …
Improve constantly and forever. …
Use training on the job. …
Implement leadership. …
Eliminate fear.
