Part A: Case study – Uber and London taxis
Part A of this TMA will be marked out of 75 marks.
Using stakeholder analysis, analyse the power and level of interest of the relevant stakeholders involved in running and regulating the London taxi business. Uber are often accused of ignoring employee rights and employee welfare. How might Uber management address their employees’ concerns?
What are the potential sources for operational failure at Uber? What should Uber do to limit operational failure?