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What are some potential drivers of the decreased customer satisfaction and increased call volume? What data supports these findings and how did you come to these conclusions?
What are some potential drivers of the decreased customer satisfaction and increased call volume? What data supports these findings and how did you come to these conclusions?
Posted by:David
Posted on:Oct 30,2021
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Analytics Case Study Situation The Chief Operating Officer of a wireless phone company, TelCo Inc., has noticed that the company’s customer
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