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  2. What are the five groups of results measures in the Malcom Baldrige Criteria? Provide two examples of measurements and indicators in each group. Why do you think they are important for any organization to pursue?

What are the five groups of results measures in the Malcom Baldrige Criteria? Provide two examples of measurements and indicators in each group. Why do you think they are important for any organization to pursue?

Posted by:Shadrack Posted on:Aug 31,2022
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Baldrige Core Values and Concepts Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage
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