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What has the Starbucks CRM achieved? How does it help the bottom line?-Is My Starbucks Idea a typical crowdsourcing project? Discuss.

Posted by:Shadrack Posted on:Apr 16,2022
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With more than 29,000 retail stores in 76 countries, Starbucks uses a CRM system called My Starbucks Idea, which is powered by Salesforce. The
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