Specifically, discuss what 3 new ideas, behaviors or actions that you have developed and plan to apply to your professional or personal life.

Assignment Instructions:
Reflect over all the material from the course and your assignments and discuss your three major take-aways. Specifically, discuss what 3 new ideas, behaviors or actions that you have developed and plan to apply to your professional or personal life.

Note:
This is a Conflict Resolution course.

The book for this course is referenced below:

Patterson, Grenny, Maxfield, McMillan, Switzler, (2013), Crucial Accountability, VitalSmarts, LLC., second edition