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  2. List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.

List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.

List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.


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