Define absenteeism, disability, disability (absence) management program, return to work (RTW), accommodation, and disability insurance,
Identify the benefits of establishing an absence management program, including absenteeism metrics,
explain the basic components of an absence management program, including RTW plans and accommodations,
Describe the RTW and accommodation process specific to mental health,
Explain the relationship between a disability insurance policy and the employment contract, and
create an RTW process map.


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