In simple words, describe an appropriate supply chain management framework. Use this framework to discuss the key impacts and implications of Covid-19 on supply chain management.
Using an example from an Omantel, evaluate how that organization has managed its supply chain during the epidemic (for e.g: by the support from the government, the sea ports were 100% operating whereas they were operating less than 30% previously which supported Omantel but total shutdown of flights badly impacted Oman Air) and give more examples on both..
Comment briefly on any lessons you can identify for the organization and Supply Chain Management.

In simple words, describe and discuss how consumer preference and behaviour has an impact on product development and design. (Refer to theories, frameworks and models as appropriate).
Using a product or service from Omantel and Oman Air, explain how the design of this product/service has changed to meet a change in consumer preference and sophistication and/or market requirement.

Using appropriate theories, frameworks and models, discuss how advancement of technology has an impact on the operations of business.
Select a case study operation which has been influenced by technology . Briefly describe the business model/value proposition.

Discuss in detail how their operations were changed or enhanced by the application of technology (for e.g. in Oamntel, the outlets were totally shutted down but the revenue increased because of outdoor sales, using Omantel App, the consumer were in contact with the company and deliveries were done to door step).

In simple words, describe why a Balanced Scorecard might be a useful performance improvement tool.
for Omantel and Oman Air, put the Balanced Scorecard to work. Build an outline Balanced Scorecard which could enable managers to translate strategy into specific goals. Identify appropriate measures for each of the four perspective. Your answers must show clear linkages between the strategy, goals and appropriate measures.
Identify potential challenges for the organization if it were to implement a balanced scorecard.