Guiding Questions

What is the chain of command in your organization?
a. What is the formal authority in the organization?
b. That is, who has economic, legal, contractual, collegial authority?
Describe the span of control in the organization.
a. How many people report to managers at various levels?
b. How many levels exist in the organization?
Describe the departmentalization structures of the organization.
Where are decisions being made in the organization?
Explain where the organization sits on the centralized/decentralized continuum.
Are the staff/line distinctions being maintained in organization?