Read the articles below and answer the following questions:

How to Deal with Workplace Bullying and Conflict

How the Best Leaders Resolve Conflict

 

Answer the following:

1. Describe the major differences between bullying and conflict.

 

2. What are the things Leaders should DO in conflict resolution?

 

3. What are the things Leaders are suggested DON’T do in conflict resolution?

 

4. Describe a situation where you were either the victim of bullying or witnessed someone else being bullied. What made this situation bullying vs. conflict?

 

5. As a Leader witnessing the situation described in #4, what could you have done to promote resolution?

 

8-10 points Excellent   Answer is thorough and provides supportive evidence from the article.

5-7 points Needs Improvement   Answer does not provide enough supportive evidence and is lacking in depth and thoughtfulness.

0-4 points Significant Errors   Answer is missing components; no supportive evidence presented

Total Points:     50 (10pts each section)