MAY 2020 SEMESTER
FINAL EXAMINATION
(ESSAY)
COURSE : ORGANIZATION AND BUSINESS MANAGEMENT
DATE : 21 August 2020
PART A
INSTRUCTIONS:
Part A contains TWO questions. Answer ALL.
QUESTION:
MARKS
(Total: 20) [Maximum 3 pages]
Define informal communication. Provide some steps that can be used to manage negative informal communication.
MARKS
(Total: 20) [Maximum 3 pages]