Apply cultural literacy in personal and professional environments.
The purpose of this assignment is to first assess your own personal communication dynamics with others. Knowing how to effectively communicate with others in the workplace is a vital skill for managers to develop. This is especially true when communicating through language and cultural barriers.
Begin by reading the “Personal Assessment of Communication Apprehension” exercise on page 638–639 in the Daft textbook. Calculate and record your score according to the instructions. Your own score is an assessment about your level of comfort in various communication situations. In the paper, you will apply what you learned from the “Personal Assessment of Communication Apprehension” exercise to address “A Language Problem” scenario. As you review the “A Language Problem” scenario, think about the communication apprehension of the individuals in the case.
Next, thoroughly read the “A Language Problem” scenario on page 640 in the Daft textbook. Whether you live in a small town or a large city, today’s organizational workplace is often globally interconnected and it is crucial that managers develop cultural literacy that allows people to communicate in an effective manner.
In this paper you will examine how you, as a leader, would apply effective strategies to deal with communication breakdown in the context of cultural differences found in the “A Language Problem” scenario. Additionally, you will draw upon deeper insights you have gained in the Personal Assessment of Communication Apprehension exercise.
Construct and write your paper with subheadings that connect to the key components below. Review the grading rubric before beginning this assignment.
Title your paper: “A Language Problem: Critical Analysis of Communication Breakdown and Cultural Disconnect”
Sub Headings
Introduction
Analysis
Solutions
Application
Reference Page
Introduction
A broad stroke review of the problem and the pending decision/action.
Analysis
WHAT is the ONE problem you will address for this organization, simply stated? WHY does the organization have this ONE problem and how are these causes related?Explain
Solutions
What are some POSSIBLE solutions? — Provide more than one. What ONE solution is best and why? How should your ONE BEST recommended solution be implemented?
