Introduction: Communication Change Challenge (CCC)

In Week 2 of your CCC, you will be laying the foundation and putting together a plan for the change you will implement in Week 3. The challenge you identified and had approved in 1E during Week 1 is the challenge that will be your focus for Weeks 2 and 3.

Note: The headings identified below and detailed on your template must be used to keep your submission organized.

Project Timeline
The following is a breakdown of what will be covered in each part of the project: Describing communication pattern, analyzing goal, and developing a plan.

Instructions
Before you try to repair the communication challenge identified in Week 1 Part 1E, you first need to identify a pattern and understand where the breakdown takes place. Consider your encounters over the last few weeks. When did this challenge occur? If you have selected as your challenge “keeping a calm voice when instructing my children,” then identify when you did not keep a calm voice. Next, identify your challenge as a behavioral pattern. Here is this challenge stated above as a behavioral goal, “I want to keep a calm voice when instructing my children.” Now it is your turn, write your behavioral challenge as a behavioral goal that begins with the phrase, “I want to….”

Next, put yourself in someone else’s shoes. . . someone who has the same communication challenge you identified in 1E in Week 1. Answer the following questions as if you were watching the challenge take place.

What did that person do to escalate the communication challenge?
What could that person have done to de-escalate the communication challenge?
What must that person be saying and/or doing for me to say that he/she has achieved the communication goal that he or she shares with you?