You need to address and advise the owner of Elora Jean & Co. on courses of action. Present your evaluation in a written memo to the owner. As you prepare your strategy for investigating the claim, consider the following:

What is the legal definition of sexual harassment?

What investigation process should Elora Jean & Co. have engaged in when the claims were first made? Why will that be important to the defense of the EEOC charge?

What is the legal liability for Elora Jean & Co. if the EEOC investigation finds the charge to be factual with employer knowledge of the events? Consider the options of mediation versus litigation with regard to organizational cost.

What elements would you recommend be included in a sexual harassment policy?

What should Elora Jean & Co. do to prevent this type of charge in the future?

Research and briefly summarize a recent case of sexual harassment that was won by the employee. Provide information relating to the financial outcome of the case.

What implications does the Civil Rights Act of 1991 have for employers?

What are your overall recommendations for the owner with regard to preparing a response to the EEOC charge?