Report.
Give consideration to a brand that you feel has under performed in recent years. This need not be a major brand, but it does need to have a commercial presence in the Business to Consumer market and, for your own sake, you should be able to find a reasonable amount of information to make your case.
As a rough guide, you will be expected to address the following in your report:
• Discuss the profile of the brand, including relevant market statistics to indicate its current standing in the market. Be sure to include mention on key sources of brand equity (LO a).
• Now discuss the individual brand elements that collectively form the constituent components of the brand (LO a).
• Explore the brand positioning in its current form, noting points-of-parity and points-of-difference (LO b).
• How does the brand manage relationships with consumers? Does the brand have alliances with other brands (e.g. co-branding, ingredient branding) or people (i.e. celebrity endorsement)? Is there a specific brand architecture in evidence? (LO b).
• How does the brand track and measure performance over time? Be sure to discuss suitable metrics which are used, or may be used, by brand managers (LO b).
• With a view to making strategic recommendations for the way forward, why do you surmise the brand has not performed at its best? You may refer to issues such as intensity of competition, scandals involving the brand, lack of resources, etc (LO c).
• Lastly, critically and systematically discuss how best your brand should address the deficiencies unearthed in your analysis, stating what you believe to be pertinent strategic recommendations. Be sure to consider new products and brand extensions in your response. You should also aim to recognize and incorporate any insights from SDG’s 8, 9 and 12 that might moderate purely commercial objectives in growing and developing your brand (LO c & d).