The situation/disaster of flight 592 (VJ) is a valuable learning tool for managers. For the purposes of this case assignment we are looking at the organizational structure, outsourcing, competitive advantage, and ethics.

Follow the following steps:

1. Read the OVERVIEW at Wikipedia case

2. WATCH VIDEO CLIP

3. READ THE CASE (read the one attached to this assignment)

4. Go to the websites listed above.

a. Watch to the streaming videos & movies

b. Read or listen to the Pilots talking

c. Listen to the audio clips

d. Look at the pictures

5. Answer the following questions using the case reading and the website.

A. Describe in detail the environment, as viewed by Michael Porter’s model of competitive forces, that Valujet was trying to compete in. consider competition, suppliers, customers, new entrants, substitute products (p208 text) (10%)

a. EXPLAIN the following – as described in the case, Is the use of subcontractors ethical – explain your position with evidence and prove using terms from class.

b. In detail describe ValuJet’s competitive advantage? Where did it come from? How was it used against competitors?

B. What position in the ValuJet organization did Sabretech fill, why was this a problem? If this were your company would you have used them? Justify your answer using a well-developed statement using terms from the book. (20%)

C. Discuss through a generalized view about the Ethical/Value Dilemma created by processes between the FAA, NTSB, Sabretech, and Valujet, especially for those who value truthfulness and open communications in performing their work? (20%) NOTE YOU SHOULD BE USING TERMS THE CHAPTER WE DID ON ETHICS – take a position of one of the 4 ethical views.

D. Explain one example, found in the reading and websites, of each of the following:

a. Decision making

b. POLC (5%) DETAIL IS NEEDED

c. Unethical communications

d. Who are the stakeholders to valujet

E. Give well developed details regarding the effect government (FAA and NSTB) played on the credibility of ValuJet? Use examples and expound on the facts in the case

F. Although Valujet went out of business, they are still in business. How? EXTRA CREDIT


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