Summative Assessment: Application of Root Cause Analysis

Research a criminal case where witness cooperation was an issue for investigators.

Imagine you are one of the investigators and write an 875- to 1,050-word case audit for your police chief as part of the agency’s quality control procedures. Address the following in your case audit:

Summarize the facts of the selected criminal case.
Discuss the challenges investigators faced in dealing with witnesses to the crime.
Conduct a root cause analysis (RCA) using the 5 Whys approach on the problem investigators faced with witness cooperation.
Propose 3 strategies that investigators could have used to improve communication and cooperation with witnesses during the criminal investigation.
Explain why these strategies would have been successful.