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The quantitative research method is chosen for the thesis. The thesis starts from Research methodology “chapter five ” then followed by ” chapter 6 “statistical analysis and last chapter 7 with a conclusion, *the response from the questionnaire should not be more than 20 to avoid any complications this thesis has a commissioner in Ethiopia interested in the hotel sector and currently constructing a three-star hotel in Mekelle, Ethiopia, so I ask the writer to write a paragraph or two as to how this thesis is useful to the commissioner and how it’s connected after the conclusion