Question One

1. Your first task is to select a case study (from real-world or using internet). It can be related to enterprise systems or related to an organization/store or on any relevant topic.
2. After selecting the case study describe it in your own words using following points.
3. Clear headline: It should give the most important information.
4. Snapshot: Provide the main points, including the client’s name/industry, the product/service used, and quick result stats.
5. Client introduction: One or two sentences describing the customer and a highlight about them.
6. Problem: State the problem/goal, consequences, and any hesitations the customer had. Include quotes.
7. Solution: Share how they found you, why they chose you, what solution they chose, and how it was implemented. Include quotes.
8. Results: Describe the results and the benefits, as well as any bonus benefits that came of it. Include quotes.
9. Conclusion: Share additional praise from the customer and words of advice they have for other people/businesses like them.